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You guys have been fantastic, all of you

Posted By DICO1951

"You guys have been fantastic, all of you"

About: East Surrey Hospital / Ophthalmology Spire Gatwick Park Hospital

(as the patient),

I fell off a bike and broke my elbow. This triggered me having aged related macular degeneration at the tender age of 58. No one at East Surrey, where I was diagnosed, could explain it and indeed it was not in the remit of the docs to investigate I suppose. Moving on, from day one you guys have been fantastic, all of you. Thats quite an achievement over the time period. I can only take my hat off to y'all. Anything I can do for you let me know. I also had a double hip operation at Spire Hospital Gatwick in 2011 which in the circumstances was really the best option. However I must say the temporary nurses there were not quite as keen as those at East Surrey.

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Responses

Response from Ian Mackenzie, Director of Information and Facilities, Surrey and Sussex Healthcare NHS Trust 10 years ago
Ian Mackenzie
Director of Information and Facilities,
Surrey and Sussex Healthcare NHS Trust

I am responsible for everything to do with facilities, estates and IT. This includes our £50m building programme, food, cleaning, estates, porters, telephones, IT, transport, car parks and anything similar. Also leading our new Patient Experience Programme.

Submitted on 13/02/2014 at 08:16
Published on Care Opinion at 08:43

picture of Ian Mackenzie

Dear DICO1951

Many thanks for your kind words about East Surrey Hospital. It is really great to read such effusive comments which I will pass on to colleagues.

You ask if you can do anything for us - you're already doing it - sharing such positive stories will help show other people that we are really committed to delivering great care for all our patients and that our patients see that we're doing it.

Very best wishes

Ian

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