"Highly impressed with the treatment for my leg"

About: Royal Bolton Hospital / Clinical haematology

(as the patient),

Monday 11.40 saw nurse at GP practice who examined my leg and took a blood sample. Nurse rang me at 15.50 same day and said my blood was ok and to go to DVT unit at Royal Bolton.

Saw another nurse who gave me an injection and took a blood sample and an appointment for 10am Tuesday for an ultrasound scan. Had scan at 10.30am and saw nurse again with report on scan and small clot diagnosed. Saw consultant nurse re implications of diagnosis, given medical pack and prescription for medication. Left hospital at noon armed with medicine just about 24 hours after first visit.....which is pretty slick.

From start to finish I met six people who all impressed with their manner, knowledge and professionalism. I am 67 and this is the first hospital treatment I have had and I am highly impressed with the EXCELLENCE in performance.

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Responses

Response from Heather Edwards, Head of Communications, Bolton NHS Foundation Trust

This is a great example of NHS staff working well together for patients across community and hospital services so thank you very much for posting it. We're pleased to hear you were so happy with your care and that you received treatment speedily. We wish you well.

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