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Care Opinion

The staff on saint marys wing ...

Story from nhs.uk

"The staff on saint marys wing ..."

About: Luton & Dunstable Hospital

(as a relative),

What I liked

The staff on saint marys wing were in generel helpful and kind

What could be improved

That they actually listened and reacted to what they were told

Anything else?

The Nurses on ACU need a course on manners it took me half an hour to get a glass a water and just over an hour for a blanket.

PATIENT CARE IS STILL NEEDED AT SHIFT HAND OVER

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Responses

Response from Luton & Dunstable Hospital 10 years ago
Luton & Dunstable Hospital

Submitted on 28/06/2013 at 13:53
Published on nhs.uk on 06/01/2014 at 04:06

Thank you for taking the time to leave your feedback. We are pleased your experience was a positive one. We apologise that this comment was not addressed at time of posting. The Luton & Dunstable Hospital has changed the process in which it works regarding NHS choices and these comments are now checked and responded too regularly. However if you have any concerns you would like us to address please contact our Patient Affairs Office directly on 01582 497 002, or email complaints.officer@ldh.nhs.uk

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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