"Minor injuries unit"

About: Gosport War Memorial Hospital

I visited the minor injuries unit on Monday 10th February, with my wife. We waited for approximately 1 and a half hours, which was pretty good . However, when we were initially seen by the triage nurse, we found her to be very rude , condescending and lacked any form of bedside manner. This made us feel unwelcome - especially because we had been told to come here by my wife's G.P because she could not be seen for 3 weeks in her practice, which in itself is appalling. I appreciate the difficulty and pressure of working in health care, but most people visiting hospitals for what ever reason, feel quite vulnerable and staff should remember that and treat them acordingly.

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Response from Gosport War Memorial Hospital

I would like to thank you for taking the time to post a comment about the minor injuries unit at Gosport War Memorial Hospital. I was very sorry to hear about your experience and thank you for letting us know. The minor injuries unit is part of Portsmouth Hospitals Trust and I have made them aware of your feed back, however they would welcome the opportunity to discuss your experience with you and can be contacted on 02392 286000 ext: 3470. Kind regards Jane Tibble Complaints and PALS Officer, Southern Health NHS Foundation Trust

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