"Thanks for the kindness of the nurses and receptionist"

About: Good Hope Hospital / Gastroenterology

(as the patient),

I arrived at the treatment centre one Sunday recently to have a gastroscopy. On reception a very pleasant lady even called out goodbye on leaving.

I wish to convey my thanks for the kindness of the nurses and receptionist of the endoscopy unit in the treatment centre. Thank you.

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Response from Iona Belgrove, Patient Services Manager, Heart Of England NHS Foundation Trust

Dear Evelyn Alice

Thank you for taking the time and trouble to post your feedback about your experience in Endoscopy unit. I have forward your email to the General Manager and Lead Nurse who I know will be thrilled to receive your kind comments.

Many thanks and a speedy recovery


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