"MRI on Sunday 9th 4.45pm"

The MRI scan I arrived for didn't happen. I was anxious when I arrived, neither the radiographer or nurse assessed how I felt or explained the scanning procedure to me, which, according to the InHealth booklet I was sent, they should do so. The room was very cold and after I pointed this out, I was asked did I want a blanket . I asked for my coat, but didn't seem to get an acknowledgement over this. The radiographer's only words were to ask me to shuffle down bed & put on ear muffs. I didn't know whether I was being left or could talk to someone. At this point I just said I couldn't go through with the scan. I left the room shaking, got my boots & bag from the locker. The nurse stated that MRI wasn't for everyone. Not at all reassuring, when given some consideration when I arrived & made to feel welcome , the situation may have been avoided. I was told that there was a bigger MRI scanner at North Tyneside. I left in shaking & in tears. Back to my GP next week.