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Fabulous care!

Story from nhs.uk

"Fabulous care!"

The two male staff in MIU were fantastic and my 90 yr old mother could not have been looked after better. She was treated with the upmost care, respect and humour every step of the way. A very big thank you, the whole experience was outstanding.

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Responses

Response from Marion Brown, Head of Patient Advice & Liaison Service (PALS) & Complaints, Portsmouth Hospitals NHS Trust 9 years ago
Marion Brown
Head of Patient Advice & Liaison Service (PALS) & Complaints,
Portsmouth Hospitals NHS Trust

Finding ways to improve our services from the people who use them.

Submitted on 22/07/2014 at 15:15
Published on Care Opinion on 23/07/2014 at 08:49

I am pleased to hear that your mother had such a positive experience at the hospital. Your comments will be shared with the staff involved who will be pleased to know that they helped put you at your ease.

Should you have any concerns or comments in future regarding care at the hospital, good or bad, then you can also contact our Patient Experience Team by e-mail on PHT.PatExp@porthosp.nhs.uk or telephone 0800 917 6039.

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Response from Petersfield Community Hospital 9 years ago
Petersfield Community Hospital

Submitted on 27/11/2014 at 14:48
Published on nhs.uk on 30/11/2014 at 03:00

Thank you very much for posting your compliments about the care that you received at Petersfield Hospital. I was pleased to hear that your mother was looked after very well. The Trust and staff concerned is very pleased to hear that the service provided to your mother was outstanding. Kind regards Jane Tibble Complaints and PALS

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