"Out ofHours GP ?"

About: Worcestershire Royal Hospital

I had to ring 111 for a problem that couldn't wait. I was given an appointment at Worcester very quickly. My concern is that I wasn't seen by a GP but a "practitioner" ( does that mean nurse ?) Also I cannot understand why my medical notes cannot be accessed since I have complicated medical history and allergies. I wasn't reassured I had received best advice or treatment and was told to see my own GP as they didn't have my notes . I don't feel this is a proper treatment service - just a make do and mend !

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Responses

Response from Worcestershire Royal Hospital

Thank you for your feedback. The GP Out of Hours Service in Worcestershire is provided by Harmoni. Harmoni have been notified of your feedback and would like to look into this further and answer your questions. Please write to them at the following email address info@harmoni.co.uk , visit their website www.harmoni.co.uk or ring them on 01905 892010.

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