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Stafford Hospital A &E

Story from nhs.uk

"Stafford Hospital A &E"

About: Stafford Hospital

Visited A & E Saturday morning, denied treatment as no specialist eye care available , informed this is a result of "day to day withdrawal of services. Advised to go to Wolverhampton or Stoke Appalling attitude, I felt I had almost caused inconvenience by seeking some help I have withdrawn my support for Save Stafford Hospital as given my experience there is little point A belittling experience today

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Responses

Response from Head of Patient Experience, Mid Staffordshire NHS Foundation Trust 10 years ago
Mid Staffordshire NHS Foundation Trust

Submitted on 17/02/2014 at 08:56
Published on Care Opinion at 12:02

I am so sorry to hear that you have recently had a poor experience in our A&E department. I have shared your comments with Matron who will discuss with the A&E team. Feedback that we receive from patients and relatives is important to us and I would like to thank you for taking the time to raise your concerns.

Kind Regards

Angela Grocott

Head of Patient Experience

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