"Prompt and efficient"

I attended A&E (5-2-14) with a deep cut to my thumb. I had already seen my own doctor who had sent me to the hospital. My details were noted by reception immediately on arrival and I was seen by the Nurse Practitioner within a few minutes. The nurse was friendly but very professional. She cleaned, 'steri-stripped' and bandaged the wound, all the time explaining what she was doing. Today I visited the nurse at my local practice who has examined and redressed the cut. She admired the nurse's handiwork, saying that she had done a really good job and that the edges of the cut were perfectly aligned! My wound is healing nicely. I would say, 'Well done Queen's Hospital' but for the parking situation... I don't mind paying for parking but it would help if the ticket machines were all actually working. The last thing you want after attending A&E, when you are uncomfortable and in mild shock, is to have to walk up and down cold corridors trying to find some way of paying.