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my cousins treat ment

Story from nhs.uk

"my cousins treat ment"

About: Gloucestershire Royal Hospital

I am appalled by the way my cousin has been treated by a certain consultant in the pain clinic .she has been suffering the last few years and been in and out of hospital . Each time she has been fobbed off . So I emailed a complaint to pals . I thought things would be sorted I was wrong the consultant was a bit upset to say the least and gave her a bad time. The pain is all in her mind would not give her a mri scan . But think of this she would rather give her morphine so how can it be in her mind .This young lady has to be carried to the toilet stays in bed and us in constant pain.I dont rate this hospital at all.

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Responses

Response from Gloucestershire Royal Hospital 10 years ago
Gloucestershire Royal Hospital

Submitted on 20/02/2014 at 11:05
Published on nhs.uk on 21/02/2014 at 03:00

Hello there, Thank you very much for sharing this feedback with us. We're sorry to hear about your concerns regarding your cousin's treatment and that we've been unable to resolve your issues so far. Although you have already been in touch with our PALS team to discuss this, we would highly recommend contacting them again if you are still unhappy. Once they have a few more details about your complaint they will be able to advise you on how best to resolve the issues your cousin is experiencing. Best wishes The team at Gloucestershire Hospitals NHS Foundation Trust

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