"Excellent care in Orthopaedics"

About: Queen Elizabeth The Queen Mother Hospital

My husband was admitted to Bishopstone Ward on 29th December 2013 following a serious fall from his bicycle. Prior to admission, he was seen in A and E and, although it was very busy, the service was well organised and he was treated professionally and kindly during his wait there. He was on Bishopstone Ward both before and after being operated on at St. George's Hospital, Tooting - a period of about 18 days altogether. This was his first ever admission to hospital and quite an ordeal physically. He was, however, impressed at all times (day and night) by the kindness, compassion and patience of the staff. This applied not only to his own treatment but also to the care he observed being given to others, many of whom were very elderly and had cognitive difficulties and serious medical conditions as well as fractures.

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Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust

Thank you so much for taking time to provide us with feedback, staff will appreciate your kind words. We. Are very proud of our orthopaedic teams for their professional teamwork and compassion. I do hope your husband is recovering well from his accident.

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