"I thought that the health care ..."
About: The James Cook University Hospital The James Cook University Hospital Middlesbrough TS4 3BW
Posted by Paul (as ),
What I liked
I thought that the health care given to my relative was very good.
What could be improved
One of the ancillary staff - when I visited took a jug of water from one old lady's table and said "I'll bring you a new jug of water" and then when they turned their back on the woman said quite loudly (at least audible to me in the next cubicle) "not that you've drunk any of this". Not only did it sound very disrespectful, I was concerned that my relative would be treated like this. It's really not on when people make snide comments about the vulnerable.