"Mixed feelings about birth"

About: St George's Hospital (Tooting) (London)

I have not yet given birth, however I feel a little let down by the treatment I have received so far. And now skeptical about giving birth in April. I have no complaints regarding appointments booked and antenatal check ups. My problem is a few weeks ago I was in severe pain. I could not stand let alone walk. I called the hospital regarding the pain and not once did they tell me to come in, instead they "diagnosed" my symptoms over the phone telling me I was suffering RLP. I am a first time mum and obviously I was freaking out. They made me feel like I was exaggerating, and very insignificant. I had felt no reassurance and was so scared something was wrong with my baby. I went to my GP and they were concerned, sending me to the hospital to be checked. I called the number again before hand and I could tell they didn't want me to come but I went anyway. I waited 20mins to be seen and when I was, they didn't check my urine just checked my babies heart rate which was fine, so they sent me home. I felt a bit better knowing my baby was ok but the pain hadn't gone. The next day I went back to my GP as I was urinating blood, so she took a urine sample. My urine came out red, literally red! Turns out I had a kidney infection. My GP put me on antibiotics. The pain left after 2 days of taking them. I feel so let down by the hospital, they didn't care about how I felt or even bother to check me properly. A kidney infection left untreated could cause so many complications. I felt like giving up at one point but my partner was persistent I was looked at. It scares me to think what could of happened if I just put it down to RLP and left it.

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Response from St George's Healthcare NHS Trust

Thank you for taking the time to post feedback about your experience at St George’s Hospital. We are sorry that it was negative. Your comments will be sent to the manager of the service.

You could talk to the service about your experience and by doing so we would endeavour to help you get more confidence in your future care. Please contact the PAL Service at pals@stgeorges.nhs.uk or on 020 8725 2453 where staff can put you in touch with a senior midwife or manager.

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