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"Compassionate and caring"

About: William Harvey Hospital (Ashford)

I recently had a heart attack and was treated at this hospital. They saved my life.............The hospital staff were professional, caring and compassionate. I was eventually transfered to St.Thomas' London where I had a quadruple bypass. I can now look forward to a bright future. None of this would have been possible without the initial care of the cardiac team at William Harvey. I will never be able to thank these people enough. You are in the very best of hands.

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Responses

Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust 10 years ago
Julie Pearce
Chief Nurse + Director of Quality + Operations,
East Kent Hospitals University NHS Foundation Trust

I am responsible for quality improvement which includes patient safety and patient experience

Submitted on 05/02/2014 at 11:34
Published on Care Opinion at 11:54


Thank you very much for taking time to provide us with fantastic feedback - staff will really appreciate your kind words. We are really proud of our staff who provide a very effective service with kindness and compassion. True professionals. I do hope you continue to recover and enjoy your 'bright future'

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