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Care Opinion

Nothing

Story from nhs.uk

"Nothing"

About: Royal Preston Hospital

(as the patient),

What I liked

Nothing

What could be improved

The whole place was filthy

Under staffed

Unable to obtain any information, too much form filling, any decision takes days.

Anything else?

A total disgrace.

It's how I imagine a hospital would be in third world country.

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Responses

Response from Royal Preston Hospital 15 years ago
Royal Preston Hospital

Submitted on 13/10/2008 at 17:56
Published on nhs.uk on 07/02/2009 at 04:10

We are concerned about the views you have expressed. We would like to look into the matter further and would be grateful if you could get in touch. This in no way represents the hospital as you have described it and we are more than happy to meet with you and jointly examine the areas that you refer to.

We hope that you feel able to follow through these comments by meeting with us.

Please contact either our Customer Care Department (01772 522521) or Patient Advice and Liaison Service on (01257 247280 or 01772 522972) so that we could look into the matter in an effort to further improve our service.

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