"Leith Community Treatment Centre"

About: Leith Community Treatment Centre / Radiology

(as the patient),

I managed to find the Centre, and the scan was carried out successfully. I now need to wait for results to be sent to my GP in 7 days.

However I found confusing, unwelcoming letters and signage in the Centre.

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Response from Stuart Wilson, Director of Communications and Public Affairs, NHS Lothian

Dear Hopeful Bairn,

Thank you so much for taking time to contact us with your feedback about your care at Leith Community Treatment Centre.

I am pleased that you found much at the Centre to praise but concerned that you found the communications and signage to be poor.

I have passed your comments to the Centre Manager for her attention and will ask her to review these matters to see what we can do to improve the situation.

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Update posted by Hopeful Bairn (the patient)

Thank you for replying and it is encouraging to know you are going to be looking at this issue. I would really welcome hearing what the outcome is and if you decide to make any changes.

Thank you for taking this on board.

Updates, changes and questions related to this story