"NBT Frenchay Orthopedics Dept lack Management &..."
About: Frenchay Hospital Frenchay Hospital Bristol BS16 1JE
Posted by Andy
Having sat around waiting from 07:15 am until 16:30 for spinal surgery to be told that they have no beds is beyond poor. But the way the bookings, follow ups are made and communicated, would not be accepted in any other industry. In my opinion this dept. is not fit for purpose. Even if they move to a nice shiny building, the management do not have the necessary personal skills and customer care to do it justice. Nobody take ownership, they simply do not care!