"arrogant doctor"

About: Arrowe Park Hospital

I took my wife last week who has cancer-to the haematology day ward to see the specialist. I found him to be very abrupt,arrogant unfriendly, and did not want to answer questions. I spoke to different people while there and they said that he is always the same, why is he not told about his bad attitude, it left our visit feeling very upset at his attitude

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Response from Arrowe Park Hospital

We are very sorry to hear about your experience at Arrowe Park Hospital. Wirral University Teaching Hospital NHS Foundation Trust is committed to the provision of high quality care for all patients, however we realise that there may be times when we do not always get things right. We will share your comment with the Haematology Day Ward. However, if you would like for us to look into your concerns further, we will need personal details and more information about what happened. If you would like to discuss your concerns further, you can ring the Patient Advice and Liaison Service (PALS) on freephone 0800 432 0251, email wih-tr.pals@nhs.net or in writing to PALS, Arrowe Park Hospital, Arrowe Park Road, Upton, Wirral, CH49 5PE. PALS can discuss the best way that we can address your concerns.

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