"Our daughters appointment with Ophtalmologist"
About: Pilgrim Hospital Pilgrim Hospital Boston PE21 9QS
Posted by Gillian
After I complained to PALS at Grantham Hospital about a long wait for an appointment, the Service Manager of Pilgrim Hospital rang me and offered her several appointment times at Pilgrim Hospital on 28th January. She attended one of these appointments and we have now found out that she has Primary Retinal Dysfunction and the Ophthalmologist who we saw has in fact sent all my daughterr's information to the Ophthamolgy Society to be registered partially sighted. They were wonderful with our daughter who has autism/aspergers syndrome, as were the staff who had to do eye test s first. We asked them for the truth and she gave us the truth, which was she didn't know if our daughter's sight would get worse or stay the same. Our daughter has an appointment with the Neurologist on 5th March at Grantham hospital and no doubt we will find out even more information about our daughter's condition. Her eyesight has even deteriorated since Tuesday when the appointment was. If I hadn't put in a complaint to Grantham Hospital our daughter would still be waiting for an appointment.. Whether Grantham Hospital will still have a record of that complaint, I don't know as I was very happy to get this appointment.. the Consultant has made a note to see our daughter in 6 months time and we would like to see her if possible as she was so good with our daughter. We first met her when she was helping out at Grantham Hospital and she seemed to understand a bit about autism/aspergers sysdrome and our daughter was able to relax and tell her about her eyesight. Overall we are very pleased with how we were treated at Pilgrim Hospital. I am very grateful that the Service Manager rang us up as now we now our daughter will be "In the System" and she and us will get the help we need.I have informed my family and friends of what has happened - both the good and the bad! I would be prepared to come to Pilgrim again if that was the only way for my daughter to get an appointment in the future with the same Consultant.