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"My view on this hospital has changed"

About: Darent Valley Hospital

My mother has been called to come in as she has been ill nearly a year now with A n E visits just to be sent home with more antibiotics. They now think it might be TB. I walked in last night to find my mother in a dark room no lights on, and she was half way down the bed andcouldn't move up as she has no energy. She thanked good I had turned up to help her. I had words with the nurse who had a bad attitude. I am very disappointed with the way my mother is being looked after and will be making a formal complaint. My mother has gone down hill in the one and half weeks she has been in hospital. I used to praise this hospital up but alas I can no longer do that. Linden ward

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Responses

Response from Darent Valley Hospital 10 years ago
Darent Valley Hospital
Submitted on 03/02/2014 at 14:41
Published on nhs.uk on 04/02/2014 at 03:00


Dear Frances We are very sorry to hear that you are unhappy with your mothers care at Darent Valley Hospital. Linden Ward were very saddened and a little surprised to hear about your concerns, especially as nobody from your family have previously contacted them but please can we ask that as a matter of urgency you contact the Ward Manager, Paula Murphy on 01322 428783. Kind regards The Communication Team Darent Valley Hospital

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