"Ward 37 renal"

About: Bristol Royal Hospital For Children

My 6 year old daughter was sent to Bristol children's hospital for plasma exchange and dialysis she was there for 13 days during that time her bed was changed 3 times and this was only because she asked. The cleaners came in each day and cleaned her room with a dry paper towel whilst telling us she has no immune system so keep her away from people they then allow cleaners to wipe everything with a dry non sterile paper towel. My daughter saw at least 3 different doctors whilst she was there all of which had different things to say contradicting each other then making me feel like I wasn't wanting the best for her. I would never want to go back to this hospital absolutely disgusting.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Bristol Royal Hospital For Children

Thank you for taking the time to post a comment on NHS Choices. We are very sorry that you have had cause to report negative experiences of care at the Bristol Royal Hospital for Children. If you haven’t done so already, please can you contact our LIAISE service (telephone 0117 342 8065 or 0117 342 8158, or email: bchinfo@UHBristol.nhs.uk) so that we can respond to you directly regarding the concerns raised. Thank you again for your feedback.

Updates, changes and questions related to this story