"Hospital feedback"

Had an appointment to see a specialist as referred from gp. After a minute she was taking phone calls, then after being there for 5 minutes I was booked to have more of the same blood tests if already had. I have anxiety of needles which she didn't understand. I was then told to walk down to blood test area myself as there was no one who had time to take me. I had to knock on the door and not get a ticket. At this point I decided to not bother and pursue my healthcare privately. Which I will have to pay for myself.