"Visit to Assesment Unit to eliminate a TIA"

About: Good Hope Hospital / General medicine

(as the patient),

I was referred to Good Hope by my GP the same day as the symptoms I described were either a very bad migraine or a possible TIA, as I do not suffer from headaches ever, it was cause for concern.

I arrived at Good Hope at approx 2.30pm and left approx 7.30pm and from start to finish it was a lovely, positive experience. The staff were lovely, polite and informative through each step of tests and I would just like to praise them all as individuals and as a team.

They were thorough and informative and made sure 100% that everything was done to ensure I was okay before I was discharged. Fantastic service.

Please pass on my thanks again to all concerned.

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Responses

Response from Iona Belgrove, Patient Services Manager, Heart Of England NHS Foundation Trust

Dear MRKVP

Dear Wendy

Many thanks for your kind email, it is really pleasing to hear about your experience in the Emergency Department (ED) at Good Hope Hospital. I have forward your email to the Head Nurse at Good Hope Hospital where I know she will be thrilled to received your comments

Once again, thank you for taking the time and trouble to post your feedback

Very best wishes and a speedy recovery

Iona

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