"Coronary stent"

About: Frenchay Hospital

A follow up into my health was a collapsed vein around the heart. Therefore a stent had to be put in. Very very worried as I do not like people playing around with my body. (do anyone) I had no need to worry once again these people, Nurses, Doctors, radio ographers and all the team made me feel at rest and very happy and chirpy. Nurses and a lovely trainee nurse. Consultant what a man, not only did he perform the opp but he helped me to pack in smoking. Why oh why are they closing this Hospital, Government Gain to sell land for houses this Hospital needs revamping not closing. All staff are more than passionate about there job, I am more than happy with the way myself and relatives were treated with compassion, honesty and always with a smile. How on earth do they do it. Professionalism in the highest esteem a big thank you to all involved with my health care. Love you all WIth a repaired heart xxxxxx

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Responses

Response from Frenchay Hospital

Dear Mr Higbey - please accept my apologies for not responding to your post before now, the automated alert system is not working as it should, which meant I was unaware your comments had been posted. I am pleased that you found your overall stay to be so positive. Clearly, your experience matched the standard we aim to achieve for all our patients and your positive comments have been fed back to the wards and staff concerned. I hope that you continue to feel better and that you make a full recovery very soon. Kind regards - Steve Sykes Advice and Complaints Team

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