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Spinal Unit

Story from nhs.uk

"Spinal Unit"

About: Nuffield Orthopaedic Centre

The spinal team are in very bad shape. Horrendous waiting times with very poor levels of communication to patients. I am very dissatisfied, angry and frustrated with the whole service.

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Responses

Response from Nuffield Orthopaedic Centre 10 years ago
Nuffield Orthopaedic Centre

Submitted on 03/02/2014 at 09:33
Published on nhs.uk on 04/02/2014 at 03:00

Thank you for your comments regarding the NOC Spinal Service. I am very sorry that your patient experience did not meet the standard you could expect and has left you feeling very dissatisfied. We would be happy to investigate the issues you have raised and provide you with a response. If you would like us to do this, please do not hesitate to contact Eileen Benn, Complaint and PALS Co-ordinator, on 01865 223259 or at Eileen.benn@ouh.nhs.uk who will be happy to discuss the complaint process with you.

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