"Great treatment so far by Antenatal"

About: Croydon University Hospital / Maternity

I'm 30 weeks pregnant and, so far, have had great treatment here. I've been lucky enough to see the same midwife each time I came in - who is absolutely brilliant. She listens, she gives good advice and really helps present all your available options for antenatal care. I recently went to triage as I was having really bad pelvic pain (SPD), and the midwives and doctors I saw were fantastic. They were calm, reassuring and gave me a lot of suggestions and options for my care moving forward. Obviously there are maybe one or two staff members that seem a little grumpy (that's life), but the majority of the staff - midwives, scans, reception - have all been very friendly and helpful. One thing that would make me feel a bit better is if they still offered hospital tours, as I'd like to see what the wards look like now after the renovation.

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Responses

Response from Croydon University Hospital

Thank you for taking the time to share your views with us. We’re really pleased that you had a good experience of the antenatal care that the Trust offers and that our staff provided you with the support and respect that all of our patients should be able to expect from us. We are looking at offering tours of our facilities as part of our early pregnancy evenings and we are in the process of arranging for a filmed tour of our unit to be made and uploaded to the Trust website, so that our local mums to be can see our facilities even if they can’t make it to a tour themselves. Please do keep an eye on our website for more details.

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