"surgical assesment unit and endoscopy unit."

About: Medway Maritime Hospital

In the last few months I have recieved excellent care on both the endoscopy unit and pre assessment at medway. I was very distressed at the prospect of having an endoscopy and colonoscopy but the team on this unit were outstanding. The nurses and my surgeon realized my distress and set about making the experince one I could get through! They were brilliant Thankyou. A few weeks later, I attended for surgical day sugery for repair of a hernia. Again, I felt very well looked after throughout. Thankyou to my surgeon and all the staff on recovery who looked after me.

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Responses

Response from Medway Maritime Hospital

Thank you for your feedback. We are glad you were happy with the care you received at Medway within the endoscopy unit and pre assessment. It is really good to hear that you were put at ease before your procedure, and wonderful to hear that you felt the team were outstanding. They work very hard so it is great for this to be recognised. It's pleasing that you received good care on your second visit also. All staff at Medway strive to provide each and every patient with a high quality of care. Thank you again for your comments and we will ensure they reach the relevant teams. All the best, Medway Maritime Hospital Team

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