"Once again excellent service and care"

I just had yet Another procedure done at northdowns hospital and the staff were amazing. Nobody likes to be in hospital having things done, but I feel all the staff here do their best to put you at your easy. I have previously had a room to myself but on this occasion I was in the day unit which was fine, my only grumble, as was another lady on this ward, is that we felt very cold. The lovely nurse gave us extra blankets but it should have been warmer. Well done Northdowns if only all hospitals were like yours.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from North Downs Hospital

Many thanks for your feedback in relation to your recent stay with us at North Downs. Thank you for your kind words about our staff, and I agree that we do have an amazing team at the hospital and we are very proud of the team. I am sorry that you found the dayward to be cold and I have asked the maintenance team to check on this to ensure that any future patients are comfortable whilst they are in the hospital. Again many thanks for providing us with feedback in relation to your stay.

  • {{helpful}} of {{total()}} people think this response is helpful

Updates, changes and questions related to this story