"Very rude and unhelpful receptionist"

About: Lancashire Care NHS Foundation Trust

(as the patient),

I rang about some test results and got a very unpleasant un helpful receptionist that could not even be bothered to answer my question, this is not the first time I have experienced this and am even considering moving practices very very rude! ! !

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Lancashire Care NHS Foundation Trust

I am very sorry to read about your experiences with the receptionist. So I can look into this further, please could you contact me either via my email address, steven.edwards@lancashirecare.nhs.uk or on 01772 676118.

Many thanks,

Steven Edwards

Service Experience Manager

Lancashire Care NHS Foundation Trust

Updates, changes and questions related to this story