"Theatre staff great"

About: Queen Alexandra Hospital

I was recently scheduled to have surgery and could not fault the Theatre staff, the anaesthetist nor the consultant. They were great. Unfortunately, the service I then received in Day Surgery Recovery unit was not great. For some unknown reason, I took a long time to recover and I felt no sooner was I awake, I was out the door. Did I feel ready to leave - no!! Unfortunately I was also disappointed with the advice that was sadly lacking when I was discharged too. I was given some dressings but wasn't told, or at least that I can remember, when to change them or what to look out for with my wounds. No advice was given about if I couldn't cope with the pain. Sadly I did feel part of a conveyor belt and not like an individual. Ever since my surgery, I have been sick and eaten very little - is this normal - I don't know!!

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Responses

Response from Queen Alexandra Hospital

Thank you for taking the time to provide your feedback. I am sorry that you felt rushed and that there was a lack of information. If you would like to discuss your concerns further we would be pleased if you would make contact with our PALS Service. To do this please: Telephone us on: Freephone 0800 917 6039 Email us on: PALS@porthosp.nhs.uk Write to us at: Freepost RSGB-CJUS-YAXK Portsmouth Hospitals NHS Trust Patient Liasion and Advice Service Health Information Office Queen Alexandra Hospital Southwick Hill Road Cosham, Portsmouth PO6 3LY

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