"disinterested doctor, grumpy nurse"

About: Fairfield General Hospital

The doctor glanced over my two year olds xrays for a matter of seconds and decided she was fine, he had no alternative diagnosis for why she was unable to bear weight on her leg without sobbing and no intention of finding out. He offered to strap the leg anyway (though he did not know why) then was told not to by the rude and ill tempered nurse who gave us no explanation but just walked away, leaving my husband and I alone with our daughter not knowing if we had been dismissed and no better informed than we had been when we arrived 2 hour earlier. The only positive experience was the nice lady who took the xrays who was both patient and polite.

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Responses

Response from Fairfield General Hospital

Thank you for taking the time to leave your comment regarding your daughters visit to the Accident and Emergency department at Fairfield General Hospital. We are sorry to read you felt dismissed by the doctor. If you wish to discuss your concerns, please contact the Patients Advice and Liaison Services (PALS) on 0161 604 5897. We will also forward your comment to the department manager.

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