"web Site & Getting through to operater"

Suggest that the web content shows Wards as opposed to other functions; take a look at Chelsea & Westminster Website which is very informative! Also trying to make contact via phone so that I may secure an update on my mother in Evelyn Ward. The automated phone was unable to recognised the Ward at so put me through to the operaterof which I was kicked off the line on 3 attempts; there must be a fault in the system. happy yo talk this through with anyone. Thank you Alan Read