"Thank you for all your care and attention"

About: Whiston Hospital / Clinical haematology

(as the patient),

Excellent. Very efficient staff and friendly. Every question I asked was answered to the best of their ability.

Walk in centre in Halewood on a Sunday, which I had to attend, was every bit as good as my local Huyton Branch.

Thank you for all your care and attention.

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Responses

Response from Clare Aspinall, Patient Experience Manager, St Helens and Knowsley NHS Trust

Thank you very much for taking the time to write so positively regarding the care and attention you received during your recent visits to St Helen's and Knowsley Teaching Hospitals NHS Trust.

It is pleasing to hear you received such good treatment from all of the staff involved in your care. We endeavor to make the patient journey as comfortable as possible, and comments of appreciation are a great encouragement to our staff. I will of course pass yours on to all those involved in your care.

If I can be of any further assistance in the future please do not hesitate in contacting me again.

Kindest regards

Clare Aspinall

Patient Experience Manager

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