"currently at sharoe green maternity unit."

About: Royal Preston Hospital

I came in to be induced due to reduced movements after a fall. I was induced at 4pm on tuesday. 24hrs later I should have been checked. In that time I was ignored brushed off and they forgot to monitor my baby and me and in the end I waited 27hrs before I was checked. They then told me I would be 3rd in line to go up to delivery ward to have my waters broken. I have watched 3 people leave my bay now to go up. They told me at 1am your next deffenitly. Its now 6am and I had to go out 6times just to get 1 dose of paracetamol because they just kept forgetting. When I asked them about how much longer ill be waiting I got the same answe I got at 2am "soon". The midwives have told me I'm not in labour but I am having strong contractions close together and have been dilating slowly all day. I feel they are brushing me off because I'm only young and they think they can get away with it. I will be making a formal complaint about the way I have been treated,ignored, spoken to and brushed off. I certainly will never be giving birth here again. What a awful first delivery this is going to be. Both me and my partner are very upset with it as we wanted our first baby to be born stressfree and have a good 1st experiance. Absolutely devestated.

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Responses

Response from Royal Preston Hospital

Thank you for providing feedback. We are concerned to read your comments and would welcome the opportunity to investigate further. Please could you contact Customer Care on 01772 522521 so that we can discuss the issues and see what we can do to try and resolve them.

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