"Hospital feedback"

About: Stafford Hospital

in October 2013 I had shoulder surgery for calcification on the tendon. It was getting increasingly painful with movement restricted and the consultant surgeon operated by shaving away part of the shoulder blade. A few weeks later & after physio I was getting more pain, it became apparent that it was inflammation after the surgery. The consultant arranged a quick appointment for an xray guided painkilling injection. I was made aware that inflammation can take 12 months after surgery to calm down. It started to cause more pain a few weeks later and he promptly arranged for the painkilling injections again. I have nothing but praise for the consultant & his team, they are totally professional & caring and a credit to Stafford Hospital.

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Responses

Response from Head of Patient Experience, Mid Staffordshire NHS Foundation Trust

Dear Ms Thorpe

Thank you so much for taking the time to provide us with this lovely feedback which I have shared with the orthopaedic team. I am delighted that your experience of our care has been so positive and hope that your pain is now resolved

Kind Regards

Angela Grocott

Head of Patient Experience

Response from Stafford Hospital

Thank you so much for taking the time to provide us with this lovely feedback which I have shared with the orthopaedic team. I am delighted that your experience of our care has been so positive and hope that your pain is now resolved Kind Regards Angela Grocott Head of Patient Experience

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