"Staff are completely direspectful!"

About: Royal Free Hospital

The staff have no manners, they speak and laugh in their language. It is very uncomfortable for patients - the 10 south ward especially. The 10 east ward is the worst if you cant speak english then you will have a tough time. The nurses take advantage of this and think they can treat you as they wish. had the worse experience of my life there.

Story from NHS Choices

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Response from Royal Free Hospital

Very sorry to hear about your experience at the Royal Free. We will pass these comments on. If you would like to discuss your experience further please contact our PALS team http://www.royalfree.nhs.uk/default.aspx?top_nav_id=5&sel_left_nav=50&tab_id=13#contact

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