About: South Western Ambulance Service NHS Foundation Trust South Western Ambulance Service NHS Foundation Trust Exeter EX2 7HY Torbay Hospital / Accident and emergency Torbay Hospital Accident and emergency Torquay TQ2 7AA
Posted by casawarybird (as ),
I inadvertently posted story of partner getting knocked off his bike to this site. I was only asking if the incident was recorded and if so whether the driver details were passed on? And I thank the person who has responded re "freedom of info act". I was not criticizing the ambulance service. However, upon reflection, we both feel that it would have been better practice had the paramedics asked my husband to remove his helmet so they could assess any potential damage.
He did have a serious headache for 3 days which they could perhaps have said would happen? They also would have seen that the helmet when removed fell apart. We also think that having been called out the least they should have taken contact details from both parties......( this in case of serious repercussions following any accident....which would then involve the police who would then be reliant on asking the public for help -eg -"did you see this accident"? )
I am shocked that the driver who was fully responsible for the accident did not offer any details to my husband nor did he ask for my husbands details to check whether there was any lasting damage.
Thankfully there isn't - apart from extensive damage to a new bike. , which of course my husband has had to pay for.