"GP appointments"

About: Greater Manchester

(as a staff member),

This story has been posted by Healthwatch Tameside on behalf of a member of the public who asked not to have their name published. They said…

At Thornley Surgery in Hyde, if patient phones for appointment they are phoned back and given "telephone triage". They can give brief account of the problem and get an appointment that day if required, or another day if not so urgent. This is reassuring for patient.

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