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"Gynaelogical - day treatment"

About: The Whittington Hospital

I was very nervous but had been assured by my GP that all would be fine. To cut a long story short; Complete lack of privacy. Nonchalant attitude of staff to decency and a complacent attitude to patient feelings/anxietys. Everyone was nice enough and I am grateful. Yet if I could turn back the clock and if I knew the prolonged humiliation in store for me from start to finish, I would never have gone through with the procedure. I won't be having any future treatment . I'll point out that I don't have children or had any other gynaecological experience which could make me more accustomed to these things. Also, it was Friday which I have been told-in hindsight-is a bad day. As you can see, this happened 8 months ago and I am still ashamed of it. I write this as I am incredulous to think this has only affected me.

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Responses

Response from The Whittington Hospital 10 years ago
The Whittington Hospital
Submitted on 21/01/2014 at 14:45
Published on nhs.uk on 22/01/2014 at 03:00


Thank you for your comments, we are very sorry to hear that you felt your experience was humiliating. We fully appreciate that gynaecology procedures feel intrusive for the individual and therefore we aim to ensure that every woman is made to feel at ease and kept informed of what will happen. We are very sorry to hear this was not your experience and saddened that as a result you have decided not to have any treatment in the future. We understand your right to choose however should you feel it would be helpful for us to look into your concerns and try to resolve this we would be very happy to. Our PALS and Complaints Team can be contacted on 0207 288 5551 or at whh-tr.whitthealthPALS@nhs.net and they will be happy to assist.

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