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out patient appointment

Story from nhs.uk

"out patient appointment"

About: Milton Keynes Hospital

The clinic was running over 2 hours late. The nurses did their best to explain but it was quite clear that it was normal to run this behind.I was in with the consultant for approx. 7 minutes and then a decision was made. This could easily have been a telephone consultation. Why do they not think of other ways of working?

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Responses

Response from Milton Keynes Hospital 10 years ago
Milton Keynes Hospital

Submitted on 22/01/2014 at 11:18
Published on nhs.uk on 23/01/2014 at 03:00

The Trust is sorry to hear of your experience of Gynaecology and your comments have been passed to the responsible managers for their information and action. If you would like to discuss this further or make a complaint then please contact the Patient Experience Team on 01908 243633 or 01908 243181 or alternatively e-mail patientexperience@mkhospital.nhs.uk or write to the main hospital address. Thank you.

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