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Satsifaction with treatment at X-Ray Dept.

Story from nhs.uk

"Satsifaction with treatment at X-Ray Dept."

About: Stafford Hospital

I attended the Xray Department on Monday 13th January 2014. The lady on reception was extremely helpful. She noticed from the form given to me by my doctor that it was my birthday the following Sunday and wished me a happy birthday. I had only a short wait when the radiographer called me through. She fully explained the procedure and after changing, the x-rays were taken and I was on my way. Well done Stafford Hospital X-Ray Dept.

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Responses

Response from Head of Patient Experience, Mid Staffordshire NHS Foundation Trust 10 years ago
Mid Staffordshire NHS Foundation Trust

Submitted on 24/01/2014 at 11:09
Published on Care Opinion at 11:57

Dear Mr Butler

Thank you so much for taking the time to provide us with this lovely feedback which I have shared with our team in x-ray. Comments like these really do make a difference to our staff who are working very hard to ensure our patients are cared for as they would wish to be cared for themselves and have the best possible experience.

Kind Regards

Angela Grocott

Head of Patient Experience

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Stafford Hospital 10 years ago
Stafford Hospital

Submitted on 07/02/2014 at 11:07
Published on nhs.uk on 08/02/2014 at 03:00

Thank you so much for taking the time to provide us with this lovely feedback which I have shared with our team in x-ray. Comments like these really do make a difference to our staff who are working very hard to ensure our patients are cared for as they would wish to be cared for themselves and have the best possible experience. Kind Regards Angela Grocott Head of Patient Experience

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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