"Waiting for Physio appointment"

About: Poole General Hospital

As a patient whom has experienced balance problems, pins and needles and although balance isn't as bad now, I sometimes get slight hand tremors now, I'm glad my mri came back clear from what the doctor said but I still don't seem to get any help with my balance, still waiting for a physio appointment. The amount of waiting I've done is ridiculously long and has caused me to feel depressed. I found the neurologist helpful and the mri team but the lack of communication gets me down. The hospital is clean and the appointment itself wasn't a long wait so it's not all bad.

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Response from Poole General Hospital

Thank you for taking the time to provide feedback on your experiences. I’m sorry to hear that you have been unhappy with the length of time you have waited for certain aspects of your care – if you would like to contact us to discuss any concerns, please do so by calling our Patient Advice and Liaison Service on 01202 448499. Kind regards Maria Bennett, Patient Experience Facilitator

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