"Visit for tests for jaundice"

About: Stoke Mandeville Hospital

I felt I had to write in praise of the wonderful treatment I received at the Hospital. I had heard several negative things about the hospital, all of which I found to be completely untrue. The staff in A&E kept me informed throughout my wait and then found me a bed on warm 16B where the staff were so professional and kind, not only to me but to my fellow patients, that it was truly uplifting. They were extremly patient in dealing with an elderly lady who needed help constantly. All the staff were unfailingly cheerful and extremely hard working. I was involved in all the decision making about my case and everything was explained clearly along the way. First class treatment.

Story from NHS Choices

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Response from Stoke Mandeville Hospital

Thank you for taking the time to comment. We are really pleased to read that your experience with us was a positive one. We strive to offer safe and compassionate care, and it is good to read that you were treated with kindness and you found staff to be always cheerful. We are also pleased that you felt completely involved in all the decisions about your care. We will pass your comments back to the team as they will really appreciate your kind words. We hope you are recovering well. Kind regards

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