"treatment after car accident ."

About: Russells Hall Hospital

have read many disparaging comments in the press about Russells hall hospital and i would like to make a few comments about my treatment also the treatment of my husband.from the emergency treatment when we arrived to admittance on b3 to operation and after care our treatment was first class.the place was spotless and everybody so caring.nothing was too much trouble.all the staff so friendly and put you at ease.now the food in my opinion it was excellent and plenty of it .don't know what they complain about .must not forget staff on b1 where i spent my last night also wonderful . once again thanks for our excellent treatment.

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Response from Russells Hall Hospital

Thank you, Diana, for taking the time to let us know about your treatment at our hospital. We are pleased you and your husband were so impressed with the care you received and that we were able to put you at ease at what we’re sure was a worrying time for both of you. We will pass your positive feedback to our A&E department and wards B3 and B1. As part of our ongoing commitment to improving patient experience we regularly review the food we offer our patients. Your comments on both taste and portion size will therefore we very helpful for this.

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