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"3 visits to A&E"

About: Kent & Canterbury Hospital / Accident and emergency

(as a relative),

1st visit to A&E assessed as nothing wrong and able to cope so sent straight home.

2nd visit same as the first.

3rd visit kept in over the week-end then was informed nothing wrong, can cope and guess what, yes, sent home again.

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Responses

Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust 10 years ago
Julie Pearce
Chief Nurse + Director of Quality + Operations,
East Kent Hospitals University NHS Foundation Trust

I am responsible for quality improvement which includes patient safety and patient experience

Submitted on 22/01/2014 at 15:11
Published on Care Opinion at 15:50


Thank you for your feedback and I am sorry to hear that we have not been able to address your concerns. Please do email me and I will arrange for you to speak to a doctor or A&E matron. My email address is Julie.pearce1@nhs.net

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