"I was on Simpson 1 ward and lister ..."

About: City Hospital campus

(as the patient),

What I liked

I was on Simpson 1 ward and lister 2 ward for abdominal pain and i cannot fault the treatment i recieved.The staff were fantastic,could see how much they worked as a team.The ward was spotless.Nothing was to much trouble.All of these people on these 2 wards are a credit to the hospital.Please pass on my thanks to both wards.

What could be improved

On my last night i was transferred to Gillies ward and what can i say it was disgracefull compared to the previous 2 wards.I was left in a side room all on my own,my 4 hrly obs were not completed once.No one came to me except when i was crying and i slept in my clothes!!no one even asked if i had nightwear.I could not wait to get out of that ward,dont the staff care??!!!!disgraceful all of them except the sister wo was nice

Anything else?

Sort Gillies ward out and get staff who care like on Simpson 1 and Lister 2!

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Responses

Response from City Hospital campus

Thank you for your feedback. We are extremely concerned to read the comments you have posted about your experience on Gillies Ward on our City Hospital campus. Could you contact us directly please 0115 9249924 ext 62279 so we can investigate this immediately and provide you with a full response.

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