"A&E-Wonderful staff and experience"

About: Maidstone District General Hospital

I was referred to A&E by the 111 service last week and reluctantly attended Maidstone Hospital. I can't praise highly enough the genuine care and kindness shown by the staff on duty. Nothing was too much trouble-including making myself and my husband a cup of tea, which we felt was way over and above what we could expect from a busy department like this. I was treated with utter respect and understanding with all tests being fully explained at every stage. The department last Tuesday evening was a credit to the NHS and to the Trust-I hope they appreciate the dedication and expertise of all the staff working there; from the receptionist to the young doctor I saw. Thank you so much.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Maidstone District General Hospital

Thank you for taking the time to comment on the service you received from the Accident and Emergency team at Maidstone Hospital. We were very pleased to learn that you had such a positive experience and your kind comments have been passed on to the team. Kind regards, The PALS Team.

  • {{helpful}} of {{total()}} people think this response is helpful

Updates, changes and questions related to this story