"Leicester royal infirmary very poor care"

A friend was admitted to the EDU this week with a broken humerus.

She had to beg for pain relief for 8 hours before she was given anything, her lunch was put by her bed whilst she was at x-ray and on her return was told that either she ate the cold congealed meal or go without as the dinner trolly had gone back, this was despite her being a diabetic.

At breakfast toast was put on her bedside table with no one to assist her to butter it so she ate it dry.

2 days on and she was still in the ripped and bloody jumper that she wore on admission despite having a bag with all clean clothing with her. She rang her bell during the night for assistance with toileting and after 15 minutes still no answer. She struggled out of bed and made her way to the nurse's station where she was jokingly told by a nurse "we were ignoring you ". Needless to say my friend didn't find this funny.

I ask where are the 6 C's on this ward? One massive complaint coming up!