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"Excellent care and well looked after"

About: St Mary's Hospital (HQ) (London)

I was admitted with appendicitis on Wednesday 8th January 2014. From the moment I was admitted to the Paterson ward, the care was second to none! Of course, there was the usual wait after I'd presented at A&E, but I would expect that anywhere and at any time of day. Everyone who looked after me during was kind, caring and actually made you feel like you were being cared for. I think I was pretty un-demanding, but anything I did ask of the team was done without any issue. I was also away from home, at a meeting in London (I live in York) so that added to my own and my family's stress, but everything about my treatment was done with a calm, confident air which certainly helped. I can only thank the whole team involved in my care for doing such a great job. Whatever state the NHS may or may not be in, the staff at St. Marys were outstanding!! Thank you!

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Responses

Response from St Mary's Hospital (HQ) 10 years ago
St Mary's Hospital (HQ)
Submitted on 17/01/2014 at 10:28
Published on nhs.uk on 18/01/2014 at 03:00


Imperial College Healthcare NHS Trust is delighted to receive your review. Thank you for taking the time to share your experience of our A & E and surgical services at St Mary's. Your kind appreciation will be passed on. We extend our good wishes for your swift recovery.

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